Terms of service

TERMS AND CONDITIONS

Proclad Coatings Ltd ("Proclad Coatings", "we", "us", or "our") provides spray-applied protective coatings,
cladding refurbishment, facade restoration, and related services to commercial, residential, and industrial
clients across the UK. These Terms & Conditions govern every quotation, contract, and service we provide.
By instructing Proclad Coatings to carry out works, or by accepting a quotation from us, you ("the Client",
"you") agree to be bound by the terms set out below.
Last updated: September 2026
1. About Us
Proclad Coatings Ltd is a company registered in England and Wales under company number 17321700,
with its registered office at 37 Whitmore Road, Birmingham, B10 0NR, United Kingdom.
Email: info@procladcoatings.co.uk
Website: www.procladcoatings.co.uk
Proclad Coatings Ltd is not currently VAT registered, and no VAT is charged on our quotations or invoices
unless stated otherwise.
2. Definitions
"Agreement" means the quotation, order confirmation, and these Terms & Conditions together, forming
the contract between Proclad Coatings and the Client.
"Services" means the spray coating, cladding, facade refurbishment, or associated works described in
the relevant quotation.
"Site" means the location at which the Services are to be carried out.
"Works" means the physical activities carried out by Proclad Coatings in delivering the Services.
3. Quotations and Acceptance
3.1 All quotations issued by Proclad Coatings are valid for the period stated on the quotation document, or
for 30 days from the date of issue if no period is stated.
3.2 A contract is formed only when the Client accepts a quotation in writing (including by email) or by
instructing Proclad Coatings to proceed with the Works.
3.3 Quotations are based on information and access provided by the Client, or gathered during a site
survey. Any change in scope, site conditions, substrate condition, or access arrangements discovered once
Works have started may result in a revised quotation, which the Client will be notified of before additional
work proceeds.
3.4 Where measurements are estimated rather than surveyed, final pricing may be adjusted to reflect actual
measured areas, subject to prior agreement with the Client.
4. Payment Terms
PROCLAD COATINGS LTD
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4.1 Payment terms (including any deposit, staged payments, and balance due on completion) will be set out
on the relevant quotation or invoice.
4.2 Unless otherwise agreed in writing, invoices are due for payment within the period stated on the invoice
from the date of issue.
4.3 Proclad Coatings reserves the right to charge interest on overdue invoices in accordance with the Late
Payment of Commercial Debts (Interest) Act 1998, and to suspend or delay further Works until overdue
payments are settled.
4.4 Title to any materials supplied remains with Proclad Coatings until payment has been received in full.
5. Site Access and Client Obligations
5.1 The Client must ensure safe and reasonable access to the Site for Proclad Coatings' operatives,
equipment, and materials during agreed working hours.
5.2 The Client is responsible for providing accurate information about the Site, including any known hazards
(e.g. asbestos, fragile roofing, restricted access, working at height constraints), and for obtaining any
consents, permissions, or permits required for the Works (e.g. planning permission, scaffolding licences,
party wall agreements) unless expressly agreed otherwise in the quotation.
5.3 Where the Client or a third party supplies access equipment (such as scaffolding, MEWPs, or cherry
pickers), the Client is responsible for ensuring that equipment is suitable, safely installed, and compliant
with relevant regulations.
5.4 Proclad Coatings reserves the right to pause or reschedule Works, at no additional liability to Proclad
Coatings, where Site conditions are found to be unsafe, non-compliant, or materially different from what was
described or surveyed.
6. Our Services
6.1 Proclad Coatings will carry out the Services with reasonable skill and care, in accordance with good
industry practice and any applicable manufacturer specifications for coatings and materials used.
6.2 Any dates or timeframes given for commencement or completion of Works are estimates only, and
Proclad Coatings will not be liable for delays caused by circumstances outside its reasonable control,
including but not limited to adverse weather, restricted site access, third-party delays, or changes instructed
by the Client.
6.3 Proclad Coatings will use reasonable endeavours to protect adjacent surfaces, vehicles, and property
from overspray during the Works, using masking, screening, or other appropriate methods as set out in the
project's risk assessment and method statement (RAMS).
7. Warranties and Guarantees
7.1 Where a workmanship warranty is offered, its duration and terms will be set out in the relevant quotation
or completion documentation.
7.2 Warranties cover defects in workmanship carried out by Proclad Coatings and do not cover damage
caused by misuse, lack of maintenance, structural movement, substrate failure unrelated to our Works, or

PROCLAD COATINGS LTD
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works carried out by third parties after completion.
7.3 Any manufacturer warranty on coating products or materials is provided by the manufacturer directly
and is subject to that manufacturer's own terms.
8. Liability and Insurance
8.1 Proclad Coatings holds Public Liability and Employers' Liability insurance appropriate to the nature of its
Works. Certificates are available on request.
8.2 Nothing in these Terms & Conditions limits or excludes Proclad Coatings' liability for death or personal
injury caused by negligence, or for fraud or fraudulent misrepresentation, or any other liability that cannot be
excluded or limited under applicable law.
8.3 Subject to clause 8.2, Proclad Coatings' total liability arising out of or in connection with the Agreement,
whether in contract, tort, or otherwise, will not exceed the total value of the relevant quotation.
8.4 Proclad Coatings will not be liable for indirect or consequential losses, including loss of profit, loss of
business, or loss of opportunity.
9. Cancellation
9.1 Either party may cancel an agreed contract by giving written notice, subject to any cancellation terms
specified in the relevant quotation.
9.2 Where the Client cancels Works after they have commenced, the Client will be liable for the reasonable
cost of work carried out, materials ordered or used, and any other costs reasonably and unavoidably
incurred by Proclad Coatings up to the date of cancellation.
9.3 Consumers (private individuals rather than businesses) instructing off-premises contracts may have
additional statutory cancellation rights under the Consumer Contracts Regulations 2013; these rights, where
applicable, will be confirmed separately at the point of contract.
10. Variations
Any changes to the agreed scope of Works must be confirmed in writing (including by email) before they are
carried out, along with any associated change in price or timescale.
11. Health and Safety
11.1 Proclad Coatings will carry out Works in accordance with a project-specific risk assessment and
method statement (RAMS) and all applicable health and safety legislation, including the Construction
(Design and Management) Regulations 2015 where relevant.
11.2 The Client agrees to provide any Site-specific information reasonably required for Proclad Coatings to
prepare an accurate RAMS, and to cooperate with any site induction, welfare, or safety requirements.
12. Intellectual Property
All designs, method statements, quotations, drawings, and other documents prepared by Proclad Coatings
remain the intellectual property of Proclad Coatings unless otherwise agreed in writing, and may not be

PROCLAD COATINGS LTD
Refurbish | Protect | Extend
37 Whitmore Road, Birmingham, B10 0NR | info@procladcoatings.co.uk | www.procladcoatings.co.uk

Proclad Coatings Ltd | Registered in England & Wales, Company No. 17321700 Page 3 of 4

reproduced or shared with third parties without our consent.
13. Force Majeure
Proclad Coatings will not be liable for any failure or delay in performing its obligations where this is caused
by circumstances beyond its reasonable control, including extreme weather, strikes, material shortages, or
other events of a similar nature.
14. Governing Law
These Terms & Conditions, and any contract formed under them, are governed by the laws of England and
Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Proclad Coatings Ltd 

17321700 - Incorporated on 5 July 2026

Bartle House, 9 Oxford Court, Manchester, England, M2 3wq 

Email:
info@procladcoatings.co.uk Website: www.procladcoatings.co.uk